- The USAC Client Service Bureau can be reached at 1-888-203-8100 or by creating a customer service case in the
E-rate Productivity Center using the Contact Us link at the upper right of the landing page. The Contact US link is also listed under the Actions tab.
E-rate Central has a weekly newsletter, and libraries can use the Funding Quick Search on the
state information page for Kentucky to research E-rate funding commitments using the library system Billed Entity Number (BEN).
Funds for Learning issues E-rate news and analysis through a weekly newsletter.
- The American Library Association (ALA)
E-rate and Universal Service page includes information about ALA’s advocacy regarding the E-rate program.
Kentucky Department for Libraries and Archives
300 Coffee Tree Road
P.O. Box 537
Frankfort, KY 40601