Recommended Resource List:
Performance Management

Materials indicated by call numbers may be found on site using the State Library's Online Catalog. All other sources may be acquired using the State Library's Interlibrary Loan Services. To request materials, state government employees should use the Kentucky Government Employee Materials Request form. To apply for a library card, State Government Employees should complete the online application.

• Books
  • Blacklock, Jean. Get Your People to Work Like They Mean It! New York: McGraw-Hill, 2007. Call number: 658.314 Blac
  • Bodaken, Bruce. The Managerial Moment of Truth: the Essential Step in Helping People Improve Performance. New York: Free Press, 2006. Call number: 658.314 Boda
  • Deeprose, Donna. How to Recognize & Reward Employees: 150 Ways to Inspire Peak Performance. 2nd  ed. New York: AMACOM, 2007. Call number: 658.3142 Deep
  • DelPo, Amy. Dealing with Problem Employees: a Legal Guide. 3rd ed. Berkeley, CA: Nolo, 2005. Call number: 658.3045 DelP
  • DelPo, Amy. The Performance Appraisal Handbook: Legal & Practical Rules for Managers. Berkeley, CA: Nolo, 2005. Call number: 658.3125 DelP
  • Enos, Darryl D. Performance Improvement: Making It Happen. Boca Raton, FL: St. Lucie Press, 2000. Call number: 658.4 Enos
  • Falcone, Paul. 2600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results. New York: AMACOM, 2005. Call number: 658.3125 Falc
  • Falcone, Paul, 101 Sample Write-Ups for Documenting Employee Performance Problems. Saranac, NY: AMACOM, 1999. Call number: 658.313 Falc
  • Fisher, Kimball and Mareen Duncan Fisher. The Distance Manager: a Hands-on Guide to Managing Off-site Employees and Virtual Teams. New York: McGraw-Hill, 2001. Call number: 658.0546 Fish
  • Fitzwater, Terry L., Manager's Pocket Guide to Documenting Employee Performance. Amherst, MA: Human Resource Development, 1999. Call number: 658.3125 Fitz
  • Green, Marnie E. Painless Performance Evaluations: A Practical Approach to Managing Day-to-Day Employee Performance. Upper Saddle River, NJ: Pearson Prentice Hall, 2006. Call number: 658.3125 Gree
  • Grote, Richard C. The Performance Appraisal Question and Answer Book: A Survival Guide for Managers. New York: AMACOM, 2002. Call number: 658.3125 Grot
  • Hateley, B.J. Gallagher. Who Are "They" Anyway?: A Tale of Achieving Success at Work Through Personal Accountability. Chicago: Dearborn Trade Pub., 2004.
  • Hawley, Casey Fitts. 201 Ways to Turn Any Employee into a Star Performer. New York: McGraw-Hill, 2004. Call number: 658.3124 Hawl
  • Maddux, Robert B. Effective Performance Appraisals. 4th ed. Menlo Park, CA: Crisp Learning, 2000. Call number: 658.3125 Madd
  • Max, Douglas. Perfect Phrases for Performance Reviews: Hundreds of Ready-to-use Phrases that Describe Your Employees' Performance (from "Unacceptable" to "Outstanding"). New York: McGraw-Hill, 2003. Call number: 658.3125 Max
  • Minor, Marianne. Coaching and Counseling: A Practical Guide for Managers and Team Leaders. 3rd ed. Boston: Course Technology, 2002. Call number: 658.3124 Mino
  • Nelson, Bob. The 1001 Rewards and Recognition Fieldbook.  New York: Workman Pub., 2003. Call number: 658.3142 Nels
  • Podmoroff, Dianna. 365 Ways to Motivate and Reward Your Employees Every Day -- with Little or No Money. Ocala, FL: Atlantic Pub. Group, 2005. Call number: 658.314 Podm
  • Rye, David E. Entrepreneur: Attracting and Rewarding Outstanding Employees. [Irvine, CA]: Entrepreneur Press, 2002. Call number: 658.3142 Rye
  • Scott, Gini Graham. A Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, and Other Workplace Demons. New York: AMACOM, 2006. Call number: 658.3045 Scot
  • Sugar, Steve. Games That Boost Performance: [30 Ready-to-Use Group Activities]. San Francisco: Pfeiffer, 2005. Call number: 658.40353 Suga
  • Wall, Bob. Coaching for Emotional Intelligence: the Secret to Developing the Star Potential in Your Employees. New York: AMACOM, 2007. Call number: 658.3124 Wall
  • Weisinger, Hendrie. Power of Positive Criticism. New York: AMACOM, 2000. Call number: 158.2 Wei
  • Ziglar, Zig. Top Performance: How to Develop Excellence in Yourself and Others. Rev. and updated. Grand Rapids, MI: Revell, 2004, c2003. Call number: 658.314 Zigl
• Periodicals

  State agency employees may request access information for periodicals by emailing Ask a Librarian or by calling the State Library Reference Desk at (502) 564-8300, ext. 342 or toll free at (800) 928-7000, ext. 342. All other users should contact their local public library to request articles via Interlibrary Loan.

  • Anderson, Dennis B. "Performance Appraisal: A Difference Approach." The FBI Law Enforcement Bulletin. 63, no. 4 (April 1994).
  • Allan, Peter. "Designing and Implementing an Effective Performance Appraisal System." Review of Business. 16, no. 2 (Winter 1994).
  • Blanchard, Ken "Giving and receiving feedback." Manage, July 1996 v48 n1 p31.
  • Brownell, Eileen O. "Say It Right". IIE Solutions, vol 31, no. 2 (February 1999), pg. 26-27
  • Day, Dave. "Performance Management Year-Round." Personnel. 66, no.8 (August 1989).
  • Egan, Robert M., Wendy Miles, John R. Birstler, Margaret Klayton-Mi. "Can the Rift Between Allison and Penny Be Mended?: Four Experts Offer Their Advice on the Complexities of Managing Off-site Employees." Harvard Business Review, July-August 1998 v76 n4 p28 .
  • Foster, Paula, "Performance Documentation." Business Communication Quarterly, June, 2002, v65 i2 pp108+.
  • "How to Improve Your Performance Evaluations." Leadership for the Front Lines, July 1, 2002, p1.
  • Kniggendorf, Fred. "Helping Supervisors Define Standards of Performance." HR Focus. 75, no. 2 (February 1998).
  • Longenecker, Clinton O. "Creating Effective Performance Appraisals". Industrial Management, (September 1999) pg 18-23.
  • Losyk, Bob. "How to Conduct a Performance Appraisal." Public Management, April 2002 v84 i3 p8.
• Videos
  • Avoiding Litigation Landmines: a Survival Guide for Managers. 30 min. Coastal AMI, 2005. DVD. Call number: VC DV 658.313 Avoi
  • Care and Candor: Making Performance Appraisals Work. 18 min. Coastal, 2006. DVD. Call number: VC DV 658.3125 Care
  • Once and For All: Resolving Performance Challenges. 21 min. Vivid Edge Productions. Videocassette. Call number: VC 658.31 Once/VC7077
  • Coaching to Build Skills. 13 min. Ash Quarry, 1995. Videocassette. Call number: VC 658.314/VC7071
  • Coaching to Clarify Expectations. 14 min. Ash Quarry, 1995. Videocassette. Call number: VC 658.314 Perf/VC7072
  • Coaching to Develop Motivation. 11 min. Ash Quarry, 1995. Videocassette. Call number: VC 658.3142 Coac/VC7073
  • Coaching to Encourage Flexibility. 15 min. Ash Quarry, 1995. Videocassette. Call number: VC 658.3124 Coac/VC7074
  • Coaching to Enhance Confidence. 13 min. Ash Quarry, 1995. Videocassette. Call number: VC 658.3124 Coac/VC7075
  • Coaching to Resolve Conflict. 15 min. Ash Quarry, 1995. Videocassette. Call number: VC 658.4053 Coac/VC7076
  • Conducting High-Impact, Low-Stress Performance Reviews. 21 min. Briefings Publishing Group, 2001. Videocassette. Call number: VC 658.3125 Cond
  • Discipline and Termination: Improving Performance and Reducing Liability. 14 min. VisionPoint, 2001. DVD. Call number: VC 658.314 Disc
  • Encouraging the Heart. 18 min. CRM Films, 2000. Videocassette. Call number: VC 658.4092 Enco
  • Let's T.A.L.K.: Handling the Difficult Performance Appraisal. 20 min. VisionPoint Productions, 2002. DVD (Videocassette included in kit). Call number: VC DV 658.3125 Lets
  • Looking Forward: Your Performance Appraisal. 12 min. Coastal, 2006. DVD. Call number: VC DV 658.3125 Look
  • Performance Management. 25 min. American Training Resources, 1993. Videocassette. Call number: VC 658.3125 Perf
  • Providing Performance Feedback. 15 min. Quality Media Resources, 1995. Videocassette. Call number: VC 658.3125 Prov
  • The Practical Coach. 24 min. Media Partners, 2000. Videocassette. Call number: VC 658.3124 Prac/VC7446
• Websites
  • http://www.managementhelp.org/emp_perf/emp_perf.htm
    Employee Performance of the Free Management Library offers information on the overall activities involved in employee performance management. This information is assembled by Carter McNamara, PhD for The Management Assistance Program for Nonprofits (St. Paul, MN). Last accessed on February 8, 2007.