KDLA Archived Webinars

KDLA Archived Webinars can be viewed for CE credit. The following steps must be followed to receive credit for an archived Webinar:

  1. Fill out a Learning Activity Report(LAR).
  2. Write a short summary about what you learned at the bottom of the LAR.  This summary should not exceed 250 words.



Administration | Adult Services | Cataloging | Children's Services | Collection Development | Construction | E-rate | Employee/Management Resources | Library Link Up Series | Programming | Public Relations/Marketing | Readers Advisory | Reference | Social Media/Technology



A Practical Guide to the Open Meetings Act -- Amye L. Bensenhaver from the Office of the Attorney General gives an overview of Kentucky’s Open Meetings Act focusing on general requirements of, recent developments in, and practice pointers for, the Act.  (1-15-14)

Adult Services

AARP's Resources for Seniors  --  Patrice Blanchard describes AARP’s extensive resources for seniors looking for work or volunteer opportunities.  She also breaks down the demographics of boomers, older adults (seniors), and frail elderly and discusses ways to market programs to each of those groups. (11-9-12)

APPS for Librarians -- Did you receive a mobile device over the holidays?  Have you wondered how it could be used in the library?  This training reviews apps useful for productivity, reference, and library programming.  This session is designed for beginners or intermediate users of mobile devices, especially iPads, iPods, or Android tablets.  Download resources to find even more apps for your library directly from this recording. (2-27-13)

GED® 101: An Introduction to the new GED® Test – Missy Brownson from Kentucky Adult Education provides an overview of Adult Education programs and insights into the new test, with a focus on the computer skills necessary to succeed. She outlines several ways libraries can collaborate with their local Adult Ed programs to help students and strengthen lifelong education. (2-13-14)

Kentucky Health Benefit Exchange -- Conducted by the Office of the Kentucky Health Benefit Exchange, this webinar provides an overview of the new online portal kynect. kynect.ky.gov gives Kentuckians a single application to enroll in an affordable healthcare coverage from private insurance companies or Medicaid and KCHIP. Individuals will be able to go online and check their eligibility for insurance coverage, as well as payment assistance and special discounts. The webinar covers how the Exchange works, the audiences it is hoping to reach, and how library systems can play a role in the state effort.  (9-25-13)

That All May Read: Public Libraries and the Kentucky Talking Book Library -- Visual and physical disabilities prevent many Kentuckians from enjoying reading and other favorite activities.  As Kentucky’s population ages, public libraries will serve more customers who can benefit from free library service from the Kentucky Talking Book Library.  KTBL provides audiobooks in a special, easy-to-use format, as well as Braille books and magazines that can be delivered by regular US mail at no cost or downloaded from the Internet.  The Kentucky Talking Book Library can partner with public libraries to help disabled customers continue reading and stay active in their communities.  Any public library staff member is encouraged to take this course, and it is ideal for outreach and bookmobile librarians.  (4-16-14)


RDA for Kentucky Public Libraries Series --  In this series, participants develop an understanding of next generation cataloging concepts found in Resource Description and Access (RDA). These classes highlight the importance of RDA to library users, and RDA’s role in the development of next generation library systems. Participants learn how to identify and interpret RDA cataloging records, and begin to make informed decisions about the use of RDA cataloging elements in their local library catalogs. While taking each part in order is recommended, each course is designed to stand alone. (August 2013)

Part 1: FRBR and RDA -- Participants re-examine FRBR, Functional Requirements for Bibliographic Records, with an emphasis on its relationship to RDA. The organization and structure of RDA, as embodied in the online RDA Toolkit, is examined. This class also introduces the new experimental framework for next generation library systems, BIBFRAME.

Part 2: Describing Resources with RDA -- Participants examine the RDA elements for identifying manifestations and items and for describing carriers and content of resources.

Part 3 – Creating Access Points with RDA -- Participants explore the RDA elements involved in constructing authorized access points for persons, families, corporate bodies, works and expressions.

Part 4 - Relationships in RDA --  Participants explore the RDA concept of relationships and how those relationships are reflected in bibliographic and authority records. (11-19-13)

Part 5 - Special Formats and RDA -- Participants examine the differences between AACR2 and RDA in dealing with special formats, such as musical and non-musical sound recordings, visual materials and electronic resources. (12-6-13)

Children's Services

The ABC’s and 123’s of Early Childhood Services in Public Libraries -- Directors, administrators, trustees, and managers – Join us for a crash course in early childhood services for public libraries. We will look at the need for early childhood services and the value they can add to our library and communities. We will discuss high quality library early childhood programs and highlight how your library can be a valuable community partner and stakeholder in state and local early childhood initiatives. (2-25-15)

Collection Development

Lettuce Meets Lard: Diet and Cookbooks for Your Library - Cookbooks and diet books are typically among the most popular (and fun!) items in a public library’s collection. Is your collection as fresh as it could be, or has it passed its expiration date? Join us for this mouth-watering training where we’ll discuss some of the best diet and cook books and give you some selection tips as well. Bon appetit! (2/27/2015) Cookbook list | Selected diet titles

Weeding: Not Just for Gardeners Anymore --  Just like a garden overtaken by weeds our libraries can’t grow strong and healthy unless we tend to their needs. We know we need to do it but sometimes we just can’t bring ourselves to remove materials from our collections. After all, we all love books!!! This hour long webinar addresses our “emotional” reactions to weeding; benefits to your library, staff, and customers; and practical techniques that will help you make good decisions on what to keep and what to let go. (5-7-14)


Architect Hiring & Preliminary Design -- This session covers options for the architect hiring process.  It also discusses early planning for construction and the design process  (5-3-13)


E-rate Form 471 -- The Form 471 has been completely revised for 2015! This form is the most critical stage in the E-rate application process, and is used to request discounts on eligible services. We discussed how to calculate discounts, how to enter the services you’ve selected, and the numbers and codes needed to complete the form. We also reviewed the cardinal rules of E-rate and common errors that could lead to funding denials. (1-27-15)

E-rate Form 470 -- The Form 470 kicks off the E-rate application process. This form allows libraries to list any eligible services for which they would like to receive E-rate discounts. The form has been updated to reflect new program rules. You will learn about the new rules, get clarifications, examine the form itself, and learn which services are now eligible for discounts. Viewing this webinar will benefit E-rate veterans and those considering applying for the first time. (12-9-14)

Welcome to the New E-rate -- On July 23,2014,  the FCC released a new Report and Order that made significant changes to the E-rate program. In the future, E-rate will focus on delivering broadband beyond library and school buildings to the devices of individual students and patrons. The number one goal of the E-rate program is now: “ensuring affordable access to high-speed broadband sufficient to support digital learning in schools and robust connectivity for all libraries.” Among the changes in the order: dedicated funding for equipment, gradually reducing funding for telephone service, no technology plan requirement, and BEAR disbursements coming directly from USAC. (8-19-14)

Employee/Management Resources

Dealing with Difficult Customer Interactions -- We’ve all encountered situations with customers who were unhappy with certain situations. These encounters can cause a lot of stress for both customers and staff. This session reviews some basic customer service skills that will help you deal with those situations in a positive and productive way. (4-28-14)

Email: How to Write and Manage It in the Workplace -- This one hour webinar addresses how to communicate more effectively on the job through email. In addition it covers features in Outlook, Gmail, & Yahoo Mail that will help you better manage your email account. The goal is to make your use of email easier and more effective in the workplace.

The Three P's of Customer Service -- You already provide outstanding service for your customers. But what if there were some basic things you could do on a daily basis to enhance your interactions with your customers? The Three P’s of Customer Service go over some of these basic concepts, and show you how you can use them in your library. (4-23-14)

Time Management for Library Staff -- This webinar presents common themes that appear throughout time management literature. Participants are provided with a range of ideas on how to improve efficiency through specific organizational and planning methods. Handout & Resources  PowerPoint Slides   (10-11-13)

Library Link Up Series

Partnerships – Debbie McClanahan from Union County and Lisa Sensale Yazdian from Boone County were our guests for the first installment.  Both libraries are embedded in their communities, thanks in part to their many partnerships.  Debbie and Lisa provided specific examples of what has worked and what hasn't, and offered tips on developing and sustaining partnerships in your own community.  (9-5-13)

Circulating Unusual Items – This session featured stories from libraries circulating unusual items. From Checkout Your Community to seed libraries, guitars, and "vacation kits", each of these libraries is extending their services in interesting ways.  The presenters were Joel Meador from Hopkins County-Madisonville, Laura Stanfield from Campbell County, Bethany Morse from Oldham County, and Debbie Cosper and Ben Nunley from Boyd County Public Library.  (10-3-13)

How-to & Know-it-all Festivals - Four libraries reported on their experiences hosting “how-to” or “know-it-all” festivals that celebrated learning of all kinds. We had an update from Louisville Free Public Library, the first to try a How-to Festival in 2012, to see how they've adapted the idea.  We also heard from Nelson, Madison, and Boone Counties about how they implemented similar programs. (11-6-13)

Favorite Children’s Programs of 2013 -- This session features librarians from the Mary Wood Weldon, Paul Sawyier and Grant, Marshall, Shelby, Spencer and Taylor County libraries.  Each presenter spends about 10 minutes sharing their favorite children’s programs of the year.  This "lightning talk" format provides maximum inspiration in a short amount of time. (12-3-13)

Favorite Teen & Adult Programs of 2013 -- This session features librarians from the Corbin, Louisville and Butler, Daviess, Hardin, and Kenton County libraries.  Each presenter takes about 10 minutes to share their favorite teen or adult programs of the year.  This "lightning talk" format provides maximum inspiration in a short amount of time. (12-5-13)

Tumblr, Pinterest, Instagram, and Goodreads – In this session you’ll learn about less common social networks. We heard from Lexington and Boone, Clark and Boyd County libraries, all of whom are experimenting with different social media platforms.  Each presenter focused on a particular platform and talked about how they're using it in their library.  This session is highly recommended for public relations, teen, and adult staff, or anyone involved with social media in libraries.  Leave with ideas for interacting with your patrons! (1-9-14)

Think Big! -  We learned about the collaboration and planning that goes on behind the scenes for big events. Presenters from Bullitt County, Daviess County, and Madison County libraries took us behind the scenes of Chiisaicon (an anime convention), a Summer Activities Fair, and One Book One Bluegrass. These libraries started with small ideas to create big programs for their communities. (2-6-14)

Hoopla, Freegal, Zinio, Atomic Training – Explore some unique digital services!  Staff from Jessamine, Kenton, Rowan, and Warren counties explored four digital services: Zinio, Hoopla, Freegal, and Aromic Training.  The presenters gave us the details on how these services work, how much they cost, and how their patrons are responding.  Digital services are an expanding field in library services - get the inside scoop on several of the most popular.  (3-6-14)

 PLA Conference Roundup -- Many of our colleagues attended the Public Library Association Conference in Indianapolis this month.  PLA is the largest gathering of public librarians nationwide.  Join us to hear the highlights of the conference!  Presenters shared insights into popular sessions, and told us about the trends and topics everyone was discussing.  Most importantly, they shared ideas that they'll be implementing in their own libraries. (4-3-14)

Early Childhood Partnerships --- According to the 2014 Early Childhood Profile, less than half of Kentucky children are ready for Kindergarten at the start of their school careers.  Join us to learn about school readiness efforts across the state. The Governor's Office of Early Childhood provided the statewide perspective.  We heard from several libraries about their successful partnerships with CECC's, or Community Early Childhood Councils.  We also got an update on the work of the School Readiness Task Force, a group of public library staff devoted to ensuring Kentucky's children arrive ready for Kindergarten.  Leave inspired to form new partnerships and enhance school readiness in your county! (5-1-14)

Tablets in the Library -- The use of mobile technologies is skyrocketing! 50% of adults now own a tablet or an ereader.  How are libraries responding?  We heard from Daviess, Green, Meade, and Owen Counties about how they're incorporating tablets into their services.  Several libraries are circulating iPads, and another is incorporating iPad Minis into their storytimes. (6-5-14) 

Programming Resources -- Running short of program ideas is one of the hazards of summer reading.  Experts from Lexington, Boyle, Estill and Henderson Counties provided resources and programming ideas for adults, teens, and children.  They also shared their favorite programs for emergencies.  Leave inspired by new ideas and resources!  A Pinterest board was created using suggestions from the presenters: http://www.pinterest.com/kdlakids/programming-resources/ (7-3-14)

Local History -- Local history and genealogy have loyal fans at many libraries.  How is your library sharing local history with the community?  We explored the ways that Breathitt, Boone, Clark, and Kenton counties are sharing their local history treasures with their patrons.  Topics included programming, wikis, photo archiving, document scanning, online genealogy reference, walking tours, QR (quick response) codes, and more. (8-7-14) 

Gardens & Seed Libraries -- Celebrate the harvest season with a look at seed libraries and library gardens! We heard from Daviess and Oldham counties about their successful seed libraries, both of which circulated thousands of seeds during this year’s growing season. We also heard from Carroll County about their pizza garden and how they’ve incorporated it into their programs. (10-2-14)

Reaching Homeschoolers -- Do you have a lot of homeschoolers in your area? Would you like to see more of them in the library? Watch this webinar to explore ways to connect with local homeschoolers. We heard from Louisville, Graves County and LaRue County.  One library provides a variety of resources on their website, another started programming from scratch, and the third is sustaining and growing their programs for homeschoolers. (11-6-14)

Library Link Up: Teen/Tween Book Clubs - Would you like to get a teen or tween book club started at your library? Or are you just looking to make improvements to an existing one? Then join us for this Library Link Up session featuring staff from the Marshall, Kenton, Boone, and Anderson County PLs and Paul Sawyier PL in Frankfort. (2-5-15)


21 Ideas for 21st Century Libraries Part 1 -- This 2-part series examined innovative library programs that reflect the IMLS 21st Century Skills initiative.  Listing of programs discussed   (11-28-12)

21 Ideas for 21st Century Libraries Part 2 -- This 2-part series examined innovative library programs that reflect the IMLS 2 1st Century Skills initiative. Listing of programs discussed   (12-5-12) 

Kentucky Historical Society: Resources for Public Libraries - Leslie McWhorter, Student Programs Administrator at KHS, provided a guided tour of their programs and services that could most benefit libraries. Examples of services include visits from the HistoryMobile, circulating teaching collections, museums-to-go displays, historical marker tours, a wide range of digital collections, and many more. (1-29-14)

Let’s Talk About It: Book Discussion Groups – This presentation gives guidance on starting a book discussion group at your library, including choosing a book, scheduling tips, and group activities. Also included is information on book kits held at KDLA. [Note: Julie Scalos is no longer at KDLA. If you have questions about our kits, please contact Nancy Houseal at Nancy.Houseal@ky.gov or 502-564-8378.] (11-5-13)

Minecraft in Your Library – Minecraft is a wildly popular game finding a home in libraries and classrooms across the country.  Presenters from Scott, Woodford, and Madison counties covered the basics Minecraft, and talked about how to start engaging your younger patrons through Minecraft programs. This session is recommended for anyone working with teens, tweens, and children. (2-18-14)

Summer Reading Programs with Impact --  This session discusses the benefits of public library Summer Reading Programs and what the research says about best practices and the most effective Summer Reading Programs.  (1-28-14)   Summer Reading Programs with Impact PowerPoint

Public Relations/Marketing

Did you hear about the Library?!! -- People will TALK!! Talk about this. . .talk about that. . . and they WILL talk about your library. . . on the street, on Facebook or other social media. Having strong community partnerships will influence what people say about your library. (4-04-14)

We do great stuff! But how do we let people know? - Ways to get free (and almost
free) attention for your library
-- This workshop will show how to get the most out of your relationship with the media and the public, and reap the benefits for your library – no matter its size or budget. It will look at what the media wants from the library, in terms of news and public relations, and perhaps just as important, what it doesn’t want.  Get answers to those burning questions, such as … “Why won’t they run my stuff?” and “How do I keep from being misquoted?” Learn tricks and tips on how to get the media more interested in what’s happening at your library, and get more coverage (for free!). Other free marketing strategies will also be discussed, including using social media, establishing community partnerships, speaking to public groups, and working with schools, as well as a few low-cost promotional ideas.  (2-19-14)

What’s Black and White and Read All Over? -- We are doing amazing things every day in our Kentucky public libraries, and now – more than ever – it is imperative to tell our story.  Connecting with your local newspaper is a great way to get your library story out to your community.  This webinar offers tools and best practices to make that relationship with the local paper a success. Areas covered include writing successful press releases, promoting your best photo ops, and creating win-win scenarios with your local reporters and editors. We also share advice from editors, reporters, photographers, and publishers of Kentucky newspapers. (6-24-14)

Readers Advisory

“Be Afraid. Be Very Afraid.”: An Overview of the Horror Genre -- Some librarians avoid reading horror because they think it’s too scary or violent. So how do you help your patron find horror books that match their preferences? By learning about the basics of horror in this one-hour session! We’ll talk about the history and appeal of horror, cover some of the most popular subgenres, and discuss how to match readers with their preferred level of gore. The horror genre is here to stay, so get comfortable with your fears and learn why this genre is growing in popularity.  (3-21-14)

If You Put Down Your Sword, I’ll Put Down My Blaster: Reader’s Advisory for Fantasy and Science Fiction --  Hobbits and dragons and cyborgs, oh, my!!!  This 90-minute session discusses the often-confused genres of fantasy and science fiction and their many sub-genres.  Even if you are not a fan of science fiction and fantasy yourself, a look at the history and characteristics of each genre as well as some of the prominent authors and series will expand the universe of your reader’s advisory service.  (2-28-14)

Love in the Stacks: A Guide to the Romance Genre -- Even if you aren’t a romance reader yourself, you can serve the needs of your library’s romance readers. This session will discuss the romance genre and its place in your library. The course will examine the confusing array of romance types and touch on the issues surrounding collection development and cataloging. The class will also provide some tips on how to become a successful romance-reader advisor. (12-6-12)

Mainstream Fiction: The Non-Genre -- Just as white is the absence of color, Mainstream Fiction is the absence of genre. But without genre characteristics, how do we recommend books to our patrons? Instead of looking at Mainstream Fiction through the lens of genre, this class will examine it through its four “appeal characteristics,” which were made famous by librarian Nancy Pearl: Language, Character, Story, and Setting. Once you learn the ins-and-outs of these, you’ll be able to help your patrons find books they love in this non-genre. (9-26-14)

Misters of Mystery -- Does your favorite mystery feature a police detective or a private eye on the “mean streets” of a major city? Does the protagonist roam the district as a game warden or seek out hidden terrorist cells? The mystery genre covers a wide spectrum of styles and characters that can confuse your readers who have definite likes and dislikes. This 90-minute session will discuss the major types of mystery fiction, highlighting award winning male authors. The session will also explore ways to help the customer who asks, “What should I read next?”  (3-12-13)

Reader's Roundup of the Western Genre -- Many librarians look on Westerns as a dying genre. However, there are two signs that Westerns are still alive. The first is that there are five major publishers for Westerns going strong, and secondly, Westerns do circulate. In a recent survey by the American Library Association, 13% of the respondents said Westerns circulated in their collections. This session will examine the characteristics of the Western genre and provide reader advisory tips for working with readers. (6-12-13)

War is Hell: Military Fiction, Reporting for Duty -- 2015 is a big year for military anniversaries. Is your collection strong enough to handle the demand? This training will highlight recommended military and war fiction titles going all the way back to the Revolution, and discuss some ways to market this collection to your patrons. (3/12/2015) Handout

Where Reality Rules: An Overview of the Nonfiction Genre --  “Nonfiction is the sole literary category defined by what it is not –it is not fiction.”  Nonfiction is based on real events and personalities, often contains verifiable facts, and is assumed to be “true.”  This one-hour long session will look at the nonfiction genre by reviewing groupings of its subject matter and type or writing.  (3-31-14)


Accessing Justice: Public Libraries and Legal Needs Training  -- A unique training opportunity that is being presented by the Kentucky Access to Justice Commission in partnership with the Louisville Legal Aid Society and the Legal Services Corporation, Accessing Justice: Public Libraries and Legal Needs Training. Together they are partnering to bring this training to all public librarians in Kentucky so that you have the tools to assist your clients. Access to legal resources is an important part of their needs, and one which this training will help libraries fulfill. This training will allow libraries to gain the skills to provide enhanced services to this population, and all citizens of the Commonwealth. By partnering in this effort we will have better resources to meet the legal-informational needs of these clients, and the clients will be better positioned to assert their legal rights. (8-30-12)

Crash Course in Database Searching  -- Have you ever searched an online database like those in the Kentucky Virtual Library (KYVL) and found nothing or found "way too much"?  Do you spend a lot of time searching for the "best information" out there and end up settling for the "only information" you could find?  Are you just a little "phobic" about searching electronic resources or explaining them to patrons?  If you answered yes to any of these questions, this training is for you.  This one-hour online session will give you a solid introduction to searching online databases like those in the Kentucky Virtual Library (KYVL).  It is designed to make public library staff more efficient and effective searchers. (3-1-13)

Crash Course on KYVL Databases: What are they? Why use them? -- Do you really know what is available through the Kentucky Virtual Library (KYVL)?  Have you heard about “those databases” but just never gotten around to checking them out? Maybe you have used it a few times or just have your favorite databases but don’t go beyond them.  Then this training may be for you.  We will explore many of the 30+ databases available through KYVL.  The focus will be on what you will find in the databases and how you and your customers can use them.  We have now had KYVL for more than a dozen years, so let’s start getting our money’s worth! (2-8-13)

Dollars and Sense: Money Management Resources -- When your patrons ask you questions about money management, do you draw a blank? This webinar will broadly examine money management web resources (in areas like budgeting, debt management, retirement, etc.) that, in combination, can help lead your patron to a healthy financial future. We’ll also suggest a few programming ideas on the topic of money management.  Handout included: Dollars and Sense Resource List  (12-12-12)

E-Archives -- What's that?   KDLA Electronic Records Archivist, Mark Myers, discusses KDLA’s electronic records archives.  This session benefits librarians needing online access to state government documents and publications.  Mark highlights several digital collections of historic records being made available by KDLA. The development of the e-Archives, the holdings, and how to search the e-Archives using the website interface are also discussed. (12-13-12)

Finding a Past: First Steps in Researching African American Roots and Resources -- A recent Pew study (2013) noted that “African-Americans and Hispanics are especially tied to their libraries and eager to see new services” and that “African-Americans are more likely than whites to say they visit to get help from a librarian.” One of the outreach services African American patrons seek is assistance with family history/genealogical research. Many of these users may be pursuing this information as a hobby or passion, brought about by the popularity of television programs such as Finding Your Roots and Who Do You Think You Are. But many are seeking heritage, adoption or medically essential data. The staff of libraries may not be knowledgeable about the many types of resources that the AA genealogist must use. This webinar introduces the information professional on the front lines, to the types of records available and how to help the patron in formulating successful research strategies.  (2-25-14)

Getting Started with Genealogy Basics -- This session will cover the steps to begin genealogical research, commonly used records, research tips and online resources.  We will also explore challenges found when doing historical research and review some Kentucky specific resources that may be of use to your patrons.  (2-11-14)

“I Bought this Painting at a Yard Sale…”: Appraisal Resources   --  This webinar will provide an overview of print and web resources, as well as a few programming ideas on appraising antiques and collectibles. Handout included: Appraisal Resources List (12-19-12)

Introducing KYVL’s Britannica Learning Suite -- You and your customers now have 24/7 online access to the full Britannica Digital Learning Suite.  The Kentucky Virtual Library (KYVL) is now subscribing to this powerful information resource for all Kentuckians.   More than just the Encyclopedia Britannica of old, this gives you full Britannica content plus added web resources and media.  The suite is presented differently for various user levels, pre-k through 12, college and adult.  Also included are the Britannica Spanish Reference Center, Annals of America and World Data Analyst.  (10-22-14)

Just for Librarians: Professional Titles You May Have Missed -- In this one hour webinar we review resources such as books, DVD’s, EBooks and websites that are all geared towards professional development for librarians. These resources will give you new ideas on how to improve services for customers, and on how to make the most of your career as a librarian. We’ll show you how to access these resources through KDLA or another provider, for free.  (10-3-14)

Kentucky’s Archival Repositories & Unique Collections at the Kentucky State
Archives (KDLA)
This session will highlight some of the unique collections found in Kentucky’s archival repositories.  From Ashland to Whitesburg, Carrollton to Murray, join us as we explore historical collections ranging from folklore to railroads, oral histories, horse racing, and much more.  We will also take a glance at some of the more interesting collections housed at the Kentucky State Archives.  (3-11-14)

Overview of Kentucky Divorce Records – (Kentucky Genealogy Lunch-n-Learn Series) -- We will review the various types of divorce records that can be found in Kentucky while doing historical research. (1-20-15)

Reference in a Nutshell: A Very Brief Introduction -- How much can you learn about library reference in one hour?  Listen to this training session and see.  The goals for this training are to understand the nature of reference service and different reference sources.  This is for anyone working in a library that has ever been ask a question and been faced with the thought, “Now what do I do?”  This session should leave you with some basic starting points.  (11-12-13)

The State Library: Services to Public Libraries at Your Fingertips -- The training will present an overview of State Library services to public libraries.  These include book discussion and thematic programming kits, acting as the Reference of Last Resort; professional consultation and training in areas such as cataloging and interlibrary loan; and aiding professional development by providing access to an extensive, up-to-date library science collection.  If you don’t know how the State Library can help you serve your customers, you need to take this training.  In these days of increased demand for information services and plummeting budgets, it’s more important than ever to use every service available to you.  And it’s all free and just a mouse click or phone call away.  Come see what the State Library can do for you. (4-26-13)

Social Media / Technology

Statewide Broadband Network Q & A -- The statewide broadband network (the Next Generation Kentucky Information Highway, or NG KIH) was announced in December 2014. This infrastructure project is unlike any other seen in Kentucky in the last 50 years. Broadband, now considered an essential utility service, will improve Kentucky’s dismal connectivity and slow speeds to some of the fastest and highest capacity service in the U.S. – all with the potential to lower consumer costs and improve coverage. For the first time, fiber will be available in all 120 counties. Representatives shared details about the project’s timeline and service. (2-10-15)

Librarian’s Guide to Twitter – This session was designed for those considering using Twitter in their libraries, or for those wanting to get more out of their Twitter presence. We covered the basics of how it works and which demographics you're most likely to reach. Our guests provided examples of how they've using Twitter both in their libraries and personally for their professional development. Leave with ideas for engaging your patrons on Twitter! (1-23-14)