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​​Archived Training Sessions

​​​​​​​​​Below is a list of training sessions recorded from the State Library's popular live online trainings. You will hear from the library's trainers; see the presentation slides; listen in on answers to the participants' questions; and hear about resources that will help with your own questions. These training sessions are free and can be viewed at your convenience. No certificates will be issued for listening to these recordings. Please check back often for updates.​


State Library Resources and Services | Employee Management | Lifestyle and Wellness | Safety

State Library's Resources and Services

Browse! Check Out! Download! @ Kentucky Libraries Unbound - Want to download electronic resources such as eBooks and audiobooks, but don't know where to begin? This one hour long class will cover the basics of what KY Libraries Unbound is and how to use it. It will review how to search for materials and cover the steps you take to download audiobooks and eBooks.

Crash Course in Database Searching - Have you ever searched an online database and found nothing or found "way too much"? Do you spend a lot of time searching for the "best information" out there and end up settling for the "only information" you could find? Are you just a little "phobic" about searching electronic resources? If you answered yes to any of these questions, this training is for you. This one-hour online session gives you a solid introduction to searching online databases like the ones that the State Library provides to State Government employees. It is ​designed to make state government employees more efficient and effective searchers. (5-16-13)

EBSCOhost: The Host with the Most! - The EBSCOhost database suite has everything for your “need to know” – 26 databases with full text access to newspapers; magazines; professional journal articles, including thousands of peer-reviewed titles; encyclopedia entries; quality, up-to-date medical information; and the list goes on and on!  We’ll be discussing each of the databases, and exploring how to search both a single database and multiple databases simultaneously, how to set up a personal account, capture results, and arrange alerts so you can follow a topic of interest.  EBSCOhost is an invaluable tool for researching just about any topic you can imagine!  So join me as we take a tour of this extremely useful resource.

LearningExpress Library: Your One-Stop Educational and Career Resource - Join me in exploring LearningExpress Library, a KYVL resource that can help you achieve your educational and career goals. Applying for a promotion or new job? LearningExpress can help you write winning resumes and cover letters, as well as prepare for that all important job interview. Need to improve your computer skills and knowledge? LearningExpress has interactive tutorials and videos to learn the basics of computers, from searching the Internet to using popular software applications. Need to prepare for a GED, professional exam, or college or graduate school entrance exam? LearningExpress has you covered with nearly 1000 online tutorials, practice tests, and eBooks. LearningExpress can even help you brush up on your reading, writing, math, and basic science skills. It’s a one-stop shop for all your academic and career learning needs! (3/29/17)

NewsBank: America's Newspapers - This one hour online training provides an in-depth look at Newsbank, a database that provides full-text access to over 5,000 U.S. newspapers, including 70 from Kentucky. Flexible searching even makes finding the "needle in a haystack" possible. Updated daily, Newsbank provides easy desktop access to the news of the day. (5-10-16)

ProQuest: News Past & Present - This training provides an in-depth look at ProQuest, a database that provides full-text access to over 1,500 current U.S. and International newspapers including the Louisville Courier-Journal. Updated daily, ProQuest is a good resource for keeping up with current events. In addition ProQuest gives you access to the historical edition, of the New York Times, from 1851 forward. These are great resources for anyone doing current or historical research. (5-26-16)

Read, Learn, Discover @ Your State Library - Are you a new state employee unaware of the benefits you can derive from a State Library account? Have you had an account for a while, but would like to learn more about our wonderful services and the WorldCat Discovery search tool? Please join me in this introductory session designed to explore the ins and outs of requesting materials; downloading e-books, audiobooks, and streaming video; using Ask-A-Librarian; researching topics with our databases; and more! (5-12-17)

ReferenceUSA: A Powerful People and Business Directory - ReferenceUSA, a directory database available to state employees, is an invaluable tool for locating people and conducting market research. It provides up-to-date, quality information on over 24 million businesses and 262 million residential consumers. This webinar will show you how to get the most out of this powerful database for your unique research needs. (3-21-16)

WorldCat Discovery: A World of Possibilities - Discover a new wide world of information resources from the State Library. WorldCat Discovery is a search tool that not only provides information about the State Library’s collections but also those of libraries worldwide. It links you to much more than the physical collections of the library, by providing direct access to electronic materials including online articles in full-text and e-books. Learn all that it has to offer and how to use it to serve your information needs. Learn how a single search will open a world of possibilities. (11-13-15)

Employee / Management Webinars

Avoid Obstacles to Personal Success - Personal obstacles are real or imagined hindrances between you and the success you want to achieve. The key to overcoming these obstacles is to identify what keeps you from reaching your goals, and then take steps to remove those impediments. This training session examines some of these personal obstacles and discusses ways to overcome them. (9-21-16)

Defusing the Angr​y Customer - Sometimes employees feel frustrated or nervous when a customer becomes dissatisfied and upset. Having skills to respond in these situations may help you feel more confident when communicating under stress. The first part of this webinar will present non-physical techniques that can prevent or diffuse a hostile situation. The second part will review related resources and services available to state employees from the State Library. (5-3-17)

Drama Hater's Guide to the Workplace - Do you have a drama queen (or king) in your office? For these employees, a calm, peaceful workday is simply not very rewarding, so they try to spice things up with dramatic pronouncements, juicy gossip, ominous rumors, personal traumas, or emotional breakdowns. This session explores four primary drama roles with insights on how to manage each role. It will also offer a step-by-step process for exiting your own drama. Take the self-assessment before listening to the recording: Drama Self Assessment.docx (4-12-16)

Email: How to Write & Manage It in the Workplace addresses how to communicate more effectively on the job through email. In addition it will cover features in Outlook that will help you better manage your email account. The goal will to make your use of email easier and more effective in the workplace. (7-23-15)

Essentials for Inclusion - This training is an introduction to the Americans with Disabilities Act (ADA). Jennifer Hicks, the State ADA Coordinator, will cover sensitivity, employment, service animals and other ADA topics in the first part of class. In the second part, staff from the State Library will discuss ADA-related items in the Library's collection that are available to Kentucky state government employees. (4-16-15)

Fearless Public Speaking (Part 1); Fearless Pablic Speaking (Part 2) - No matter how hard you try, at some point you will find yourself in a situation in which you will have to speak in public. For many of us, this can be an anxiety-provoki ng experience. This training session provides basic information that will help you feel more confident and comfortable in public speaking situations. Note: Due to technical difficulties, this recording was made in two parts. You must listen to both parts to hear the entire session. (10-6-15)

Focus on Customer Service - Customers are the reason for everything we do as public service employees. The first part of this session focuses on the relationship between customer service and customer satisfaction, and how to provide a high level of satisfaction in order to meet the customers' needs. The second part of the session will review the State Library’s resources concerning customer service that are available to all state employees, including books, DVDs, and videos. (9-4-14)

Happiness at Work - Positive feelings lead to improved work performance. There are things we can do even in stressful times to increase our happiness factor in our work. In the first part of this class, Susan Gaffield from the Kentucky Employee Assistance Program (KEAP) will present ten strategies that boost contentment and happiness on the job. In the second part, staff from KDLA’s State Library will review the Library’s resources and services that are available to all state employees. (2-17-16)

How-to Guide to Making Better Decisions - We make decisions all the time, ranging from trivial issues like what to have for lunch, right up to life-changing decisions like where to commit limited budget and personnel resources. Decision-making is a skill- and skills can usually be improved. This training session examines ways to improve your decision-making and take your skills to the next level. Ultimately, improving your skills will benefit you and your organization. (7-14-16)

Meet the New Supervisor--YOU! - Many times good workers are promoted into their first supervisor role but are never given the training needed to succeed in their new position. Just as you needed to have strong, specific skills when you were a regular worker, you must develop new skills to be a good supervisor. This session examines the personal and professional traits to help you as a first time (or aspiring) supervisor. (3-23-16)

Office Etiquette - Office etiquette is much more than just making a good first impression. It is an essential part of creating a productive and pleasant work environment. This training session will analyze various workplace situations as we review the do’s and don’ts of office etiquette. From basic pleasantries to romantic dalliances, this session covers it all! (5-12-16)

Questioning Techniques for Better Results - The secret to finding out anything you want to know is amazingly simple: Ask good questions. Knowing the right questions to ask—and the right way to listen—will give anyone the skills to perform well in any situation and to communicate effectively with co-workers. (6-15-16)

Secondary Traumatic Stress - Many state government jobs include listening to people tell stories about the mistreatment of others. Repeated exposure to stories of abuse, violence and death can put a person at risk for negative symptoms related to Post Traumatic Stress Disorder (PTSD) as well as other problems that can impact an individual’s ability to function effectively at their job and in their personal life. This webinar will clarify the various conditions, terms and symptoms that have come out of the research examining those who are exposed to trauma second hand and will present a review of ways to address those issues. (9-3-15)

Surviving a Toxic Boss - Regardless of their methods, toxic bosses cause irrevocable damage to their agencies and employees by hindering performance and creating unnecessary stress. This training session examines the types of "bad" bosses and examine ways to neutralize their behavior. Complete the assessment exercise before listening to the recording. How Bad Is Your Boss Assessment.docx (12-10-15)

Training People How to Treat You explores how we can learn to shape others' behavior toward us using non-destructive, positive principles. NOTE: Due to licensing issues, the video mentioned in this webinar may not be shown over the Internet. If you are interested in viewing the video, it is available to be checked out from the State Library. The video is “Dealing With Difficult People” by Dr. Ben Bissell. You can request it here. (8/10/2016)

Transforming Conflict to Collaboration - What starts out as differences of opinion or different choices can escalate to conflict. Then you have to figure out what to do about it. Unfortunately, because of all sorts of factors, it is often hard to know what to do. This session provides information on how to overcome conflict by regarding it as a problem to be resolved—by identifying the source of the problem and applying appropriate problem-solving techniques. (4-27-16)

Understanding Bullying in the Workplace - Workplace bullying can create negative work environments and significantly impact productivity and morale. In this workshop participants will learn what constitutes bullying, how it affects agencies and employees and what actions can be taken to address bullying behaviors. Resources and services from the State Library will also be presented. (2-11-16)

Understanding Knowledge Transfer - Do you have a supervisor who is retiring soon? Have you been given additional responsibilities since a co-worker moved on to another position? Knowledge transfer is defined as the practical problem of transferring knowledge from one part of an organization to another. It seeks to organize, create, capture or distribute knowledge and ensure its availability for future users. This session will provide a general overview of current Knowledge Transfer practices and trends that may help you in your current work environment.(10-13-16)

Your Attitude Matters - Your attitude can make a big difference in your life. This training session examinse where your attitude comes from, what it can and can't do for you, and how you can make it an asset. Complete the self assessment exercise before listening to the recording:TEST YOUR ATTITUDE Assessment.docx (6-1-16)

Lifestyle and Wellness Webinars

Anxiety Awareness - In the first part of this session, Zack Culver from the Kentucky Employee Assistance Program (KEAP) will discuss the biological and cognitive causes of anxiety. Specific disorders will be reviewed in order to increase participant’s understanding of symptoms and how they may impact their work performance. At the end, participants should have an increased awareness of possible treatments so that they can seek out appropriate services if they or their loved ones are suffering from debilitating anxiety. In the second part, staff from the State Library will discuss anxiety-related materials available from the Library. (6-21-16​)

Budgeting - Budgeting is the foundation for an overall healthy financial picture. Zack Culver from the Kentucky Employee Assistance Program (KEAP) will teach different ways to develop a budget so that you will feel more confident with your spending habits and hopefully reach the goal of saving money for the future. The second part of this class will review the State Library’s resources concerning money management that are available to all state employees.(1/19/2017)

Building Re​silience When you have resilience, you harness inner strengths and rebound more quickly from a setback or challenge, whether it's a job loss, an illness, a disaster or the death of a loved one. KEAP’s Trina Wilkins Koontz explores techniques for developing a positive mood despite difficult circumstances. A review of brain science research will support the strategies that will be introduced. (9-8-16)

Common Cents: Insurance Basics provides general information on four primary types of insurance: home, auto, health and life. (11-8-12)

Credit Repair – This webinar explores what factors affect your credit score and how to improve it so that you might have more financial opportunities available to you. (5-11-16)

Depression Awareness - In the first part of this session, Zack Culver from the Kentucky Employee Assistance Program (KEAP) will briefly review the different types of depressive disorders and their symptoms. The theories behind the development of those disorders will be discussed with the goal of understanding the ways in which treatment can effect positive change and improvement. In the second part, staff from KDLA’s State Library will review the Library’s resources and services that are available to all state employees.
Depression Awareness Handout | Cognitive Distortions | Mood Record

Elder Care Resources for Caregivers - This webinar will focus on caregivers of the elderly, and will present resources on topics such as Alzheimer's Disease, adult day care, living arrangements, nutrition, and safety. Resources will be presented by staff from the Kentucky Department for Aging and Independent Living (DAIL). The State Library will also present resources available in our collection. (1-6-16)

Identity Theft - Join the KY Office of the Attorney General's Office of Consumer Protection and KDLA's State Library to learn more about Identity Theft and what resources are available to help you protect yourself. (4-9-15)

Mental Health Issues in the Workplace - The first part of this webinar will review the impacts mental health difficulties have in the workplace, the warning signs that would indicate the need for intervention and strategies to help connect that employee to the appropriate support. The second part will review the resources available to state employees from the State Library. (8-18-16) Handout

Mindfulness: Managing the Emotional Brain - Emotional regulation is our ability to adapt to a given situation effectively, so that we experience minimal negative impact to our moods and limit behaviors that we might later regret. This is a skill we all strive for, but know is difficult to master. Mindfulness may play a big role in the acquisition of this ability as we see it get increasingly more attention by researchers and the popular press. The first part of this workshop is a basic introduction to mindfulness and will cover the possible wide ranging impact it has on stress management, chronic pain, improved brain functioning and mental health. The second part will review the resources and services available to state employees from the State Library. (9-20-2016​)

Stress Manageme​nt Part 1 - Understanding stress is important to managing it. In this two-part webinar, attendees will look at the causes and effects of stress, focusing on techniques for handling current, immediate stressors. In Part 1, Trina Koontz from the Kentucky Employee Assistance Program (KEAP) will introduce how to build your stress management “tool belt," and staff from the Kentucky Department for Libraries and Archives (KDLA) will discuss stress management materials available at the State Library. NOTE: Due to licensing issues, the video mentioned in this webinar may not be shown over the Internet. (10-5-15)

Stress Management Part 2 - Understanding stress is important to managing it. In this two-part webinar, attendees will look at the causes and effects of stress, focusing on techniques for handling current, immediate stressors. In Part 2, Trina Koontz from the Kentucky Employee Assistance Program (KEAP) will build on the information learned in Part 1 and explore strategies for developing a "less-stress" lifestyle, and staff from the Kentucky Department for Libraries and Archives (KDLA) will discuss stress management materials available at the State Library. NOTE: Due to licensing issues, the videos mentioned in this webinar may not be shown over the Internet. (8-25-15)

Time Management – This webinar presents common themes that appear throughout time management literature. Participants are provided with different ideas on how to improve efficiency through specific organizational and planning methods. In addition, the presenter illustrates why these techniques are useful by discussing the psychological processes involved that hinder or promote effective time management. (4-19-16)

Your Most Healthy Brain - Whether troubleshooting a setback at work or deciding how to respond to a tricky email — everything we do is a reflection of our brain's health. In this session we explored what current research says about obtaining optimal brain fitness. We also explored ways to improve decision making, creativity, memory and more. (01-31-17)

Safety Webinars

Focus on Driver Safety - The State Library partnered with the Kentucky State Police to review safety tips everyone should observe while driving. The second part of the session reviews the State Library’s training resources on driver safety that are available to all state employees. (03-02-15)​



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